The hair replacement industry is filled with products that guarantee to regrow hair, thanks to the success of products like Rogaine and Propecia, which contain the FDA-approved drugs Minoxidil and Finasteride. Finasteride works by blocking DHT, a byproduct of testosterone. When DHT attaches itself to the hair follicle, the hair won't grow in the normal hair growth cycle. Rogaine works by increasing the size of shrunken hair follicles. Both of these drugs work on the crown area of the scalp, but neither one has much success in restoring hair to the frontal areas of the scalp.
When the FDA allowed over-the counter products to use 2% Minoxidil in their ingredients, the hair replacement market was flooded with new products that claimed to grow hair, thicken thinning hair and prevent baldness. Expensive marketing campaigns were developed to promote these products, because there are millions of men and women looking for a cure for baldness; at this point neither Minoxidil or Finasteride (and certainly not Provillus) are that cure. One of these over-the counter products has saturated the market with reviews and claims about its ability to grow hair. Provillus makes statements that have drawn some unpleasant comments and reviews from users who believe the company that produces Provillus is not being forthright about the ingredients in the product, its guarantee, or even its ability to grow hair. For example, Provillus contains Minoxidil, but it lists that ingredient by another name on the label.
Provillus is produced and marketed by Ultra Herbal LLC, which is based on the island of Nevis in the West Indies. One of its subsidiaries, Ultra Herbal Ltd, which operates in the UK, has had so many complaints that Ultra Herbal LLC claims it has severed ties with them, even though as the parent company they own, operate, and control all of their subsidiaries. That claim is on the Provillus website; it appears to be a ploy to limit their legal liability in different countries.
Provillus does have a California based distributor, and that company has been under fire from consumers who never received their pre-paid orders, or they say that the product doesn't work. The Internet advertising campaign paints a picture of Provillus being a miracle new formula, when in fact it contains the same herbs that are used in other hair loss treatments and formulas. Some users say that Provillus is nothing more than a few herbs that are repackaged, and indeed most of their ingredients list and website copy is stolen directly from another hair loss product, Procerin, and repackaged. The price for this repackaging is filled with a healthy profit, and some users say that the only thing that Provillus is growing is fat bottom line profits, at a cost of harming consumers.
Another major complaint is the guarantee. The Provillus website says there's a guarantee, but good luck in getting your money back from the company. There's a ten dollar fine (they call it a "restocking fee") on every bottled returned, and those bottles must be sent back to the company within fifteen days after you order (not when you use it). Auto shipped orders and any club discounts are non-refundable. The guarantee they do offer is filled with stipulations and fine print designed to never have to honor their so-called "Provillus guarantee". You must get a return authorization request (RMA) from the company to be considered for a refund, and getting that RMA can be a long, drawn out process, based on the whether the company's customer service department believes that you're entitled to one. The whole process is set up to discourage asking for a refund.
Other issues like erectile dysfunction and impotence, plus the company's claim that it's effective on men and women using the same formula, (while the cause of hair loss in women can be completely different than the cause of hair loss in men), have made Provillus a suspect in a manipulative advertising scheme. It appears that Provillus has no qualms about saying whatever they want to make a sale, and then vacillate about the results once your money hits their bank account. Probably about what you should expect from a company that stole its formula and website text from a legitimate hair loss product, Procerin for Men.
For more information about Provillus complaints and the company's business practices, visit:
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